Format Wars, in the Context of High-Technology Industries, Refer To

Multiple Choice

Format wars, in the context of high-technology industries, refer to:

A) battles to control the source of differentiation, and thus the value that the differentiation can create for the customer.
B) the confusion among customers that arises as a result of several choices of formats for PCs and other gadgets.
C) the price-based battles in the network of complementary products, which is a primary determinant of the demand for an industry's product.
D) conflicts within an organization about which format to adopt for their products.
E) price-based battles among companies producing similar products.