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    Production and Operations Management
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    Exam 4: Understanding Quality: ITS Management and Strategic Importance
  5. Question
    Bankers Describe Quality in Terms of How Well They Meet
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Bankers Describe Quality in Terms of How Well They Meet

Question 46

Question 46

True/False

Bankers describe quality in terms of how well they meet the economically sound standards that have been established by their bank.Customers rate a bank's quality in terms of personal ideals.

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