Jarvis Runs a Restaurant That Has Had a Lot of Complaints

Multiple Choice

Jarvis runs a restaurant that has had a lot of complaints from customers lately.Jarvis is a strict manager and prefers to make all the decisions himself.A concerned friend recommends that Jarvis delegate more decision-making responsibility to his employees.Which of the following would be the MOST likely result of Jarvis' delegating responsibility?

A) Customers will be upset because the restaurant is being run differently.
B) Customer satisfaction will improve because employees can be more responsive to customer needs.
C) Customer satisfaction will decrease because employees will make the wrong decisions.
D) Employees will quit because of the change in Jarvis' management style.
E) The restaurant will need to increase its prices.