Essay
David is a manager at an engineering firm.He recently sent an e-mail to Michelle,a member of his team,to provide feedback on problems with the work that she had contributed to the team.Michelle complained to the human resources department that David was harassing her.David was completely taken aback,because he viewed the e-mail as an objective summary of the work that Michelle had performed.What aspects of technology-enabled communication could explain the differences between David's and Michelle's perceptions about the e-mail David sent? What would you recommend David do to prevent such a situation in the future?
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