Which Statement BEST Describes the Concept of "Total Quality

Multiple Choice

Which statement BEST describes the concept of "total quality"?

A) Total quality is about reaching a peak level of quality and maintaining it.
B) Total quality is about building quality into every step of the production process.
C) Total quality is about shifting the responsibility for quality control to one team.
D) Total quality is about inspecting products when they are finished.
E) Total quality is like visiting a doctor to treat the symptoms as opposed to remedying the source of the illness.