Multiple Choice
Which of the following is not an essential ingredient of TQM?
A) intense focus on customer satisfaction
B) internal as well as external customers
C) action planning
D) continuous improvement
E) accurate measurement of every critical variable in a company's operations
Correct Answer:
Verified
Correct Answer:
Verified
Q1: Which of the following is not descriptive
Q3: Firms in trouble seldom choose outsiders to
Q4: According to Hofstede's dimensions of national culture,long-term
Q5: Many TQM principles have been incorporated into
Q6: Which of the following might not be
Q7: The strategy implementation tool used to determine
Q8: To successfully downsize,companies must invest in the
Q9: In 2014,one executive search firm reported what
Q10: "TQM" refers to<br>A) Total Questioning Methods.<br>B) Terrible
Q11: Training is especially important in reinforcing the