Forgiveness Is Enhanced in Organizations When Managers: (1) Acknowledge the Trauma

Multiple Choice

Forgiveness is enhanced in organizations when managers: (1) acknowledge the trauma, harm, and injustice that their organization members have experienced, but they define the occurrence of hurtful events as an opportunity to move forward toward a new goal; (2) associate the outcomes of the organization (e.g., its products and services) with a higher purpose that provides personal meaning for organization members; and (3) understand that forgiveness requires a tolerance for error and lowered expectations. Which statements are correct?

A) Statements 1 and 3
B) Statements 2 and 3
C) Only statement 1
D) Statements 1 and 2