Forgiveness Is Enhanced in Organizations When Managers (1) Associate the Outcomes

Multiple Choice

Forgiveness is enhanced in organizations when managers (1) associate the outcomes of the organization (e.g., its products and services) with a higher purpose that provides personal meaning for organization members, and (2) maintain flexible standards and communicate the fact that forgiveness is synonymous with tolerance for error. Which statement is correct?

A) Only statement 1
B) Only statement 2
C) Both statements 1 and 2
D) None of the statements