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Bill Had a Problem with a Coffee Maker He Purchased

Question 278

Multiple Choice

Bill had a problem with a coffee maker he purchased recently.He has been trying for days to speak with the company by calling its toll-free number,but it rings forever or sends him through a long menu with no opportunity to speak to an individual or to leave a message.Steve feels his basic consumer right to ____ has been violated.


A) safety
B) be informed
C) be heard
D) choose
E) privacy

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