During the Preoperative Nursing Assessment in the Ambulatory Surgery Receiving

Multiple Choice

During the preoperative nursing assessment in the ambulatory surgery receiving unit,the nurse notices bruises and abrasions in various stages of healing on her patient's abdomen,arms,and breasts.In a quiet and respectful manner the nurse said,"The staff at our facility are concerned about your safety.We know that many things can happen in our lives that affect our mental and physical health." This technique is an appropriate method of establishing a sense of __ with the patient while conveying caring and concern.

A) intimacy
B) normalizing
C) catharsis
D) trust and confidentiality