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The Hotel Scored High on the Responsiveness Dimension, Indicating That

Question 107

Multiple Choice

The hotel scored high on the responsiveness dimension, indicating that the customers are happy with the:


A) compliance and prompt service of the employees.
B) individual attention provided to them by the employees.
C) interiors of the restaurant and how the food tastes.
D) knowledge of employees regarding services.
E) accuracy of the service provided by the employees.

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