Multiple Choice
Which of the following statements is NOT true?
A) One factor that can influence how a patient feels about the dental office is how he is treated on the phone.
B) A patient's home situation may be a factor in his current acceptance of dental treatment.
C) Previous dental experiences can have an influence on the patient's acceptance of dental treatment.
D) Only patients who appear tense, suspicious, or resistant to suggested treatment have emotional needs that the staff should be aware of.
Correct Answer:
Verified
Correct Answer:
Verified
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