Items That Need to Be Included When Taking a Message

Multiple Choice

Items that need to be included when taking a message include the:

A) caller's name and phone number and when the dentist is to return the call.
B) caller's name, the caller's phone number if a call back is requested, and the reason for the call.
C) phone number where the caller can be reached and the reason for the call.
D) caller's name and phone number, the time of the call, and when the dentist is to return the call.