TechPoint,a Technical Writing and Business Documentation Firm,finds It Difficult to Handle

Multiple Choice

TechPoint,a technical writing and business documentation firm,finds it difficult to handle its training requirements.The company forms a one-year contract with Impact Inc.,a language-training firm,to conduct training and refresher courses for their employees.This is an example of ________.

A) downsizing
B) outsourcing
C) vertical integration
D) market penetration
E) diversification