Enid Works as a Customer Service Agent at Clarence Fashion

Multiple Choice

Enid works as a customer service agent at Clarence Fashion Apparel,a New York based women's fashion apparel and accessories store.She is often late to work,is reluctant to offer assistance to customers,and has had low performance levels for the past six months.Enid is hostile toward the other customer service agents at the shop,and does not attend any of the team activities.She is most likely to be a ________.

A) nonparticipator
B) task-specialist
C) socioemotional contributor
D) groupthink employee
E) dual-role contributor