Harmony House,a Software Development Firm,had Recently Hired a Large Number

Multiple Choice

Harmony House,a software development firm,had recently hired a large number of software developers to work on several new projects.Colleen,the manager of the human resource department,wanted to assess the effectiveness of the recruitment team.She used a combination of criteria (including the percentage of qualifications met and subjective assessment by managers) to measure how closely newly-hired employees met the company's needs.Colleen is most likely to be using which of the following tools?

A) quality of hire
B) employee satisfaction
C) utilization percent
D) job enrichment
E) outplacement