James CMassey Is the Team-Lead of a Team of Twelve Associate

Multiple Choice

James C.Massey is the team-lead of a team of twelve associate consultants and two senior associate consultants at AMZ Inc.,a global management-consulting firm.James' performance appraisal requires a web-based feedback form to be filled by his manager,the members of his team,as well as several other team-leaders he has worked with.The HR department consolidates data obtained from these forms and provides James with detailed feedback regarding his performance during the past year.In this example,which of the following performance appraisal methods is used?

A) 360-degree review
B) behaviorally anchored rating scale
C) benchmarking
D) skills inventory
E) coaching