The Unit Manager on 4E Is Concerned About the Performance

Multiple Choice

The unit manager on 4E is concerned about the performance of Jean,a staff nurse.She is not involved directly with Jean,so she has not been able to determine whether the problem is one of motivation,ability,or both.If Jean lacks ability,which of the following strategies might the head nurse use?

A) Dismiss or transfer Jean.
B) Document all problem areas and then discuss them with Jean.
C) Develop appropriate solutions and make recommendations to human resources.
D) Smooth over the problems if they are minor in nature.