A Nurse Manager Was Having Difficulty with the Staff

Multiple Choice

A nurse manager was having difficulty with the staff.Morale was low because of petty gossiping among the staff and intolerance of each other's behaviors.The nurse manager decided that the best way to handle this situation was to develop self-competence by:

A) Attending a conflict management course
B) Being politically aware
C) Being conscientious
D) Attending a service orientation program