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Deming,who Revitalized the Japanese Industry with His Focus on Total

Question 3

Multiple Choice

Deming,who revitalized the Japanese industry with his focus on total quality management (TQM) and continuous quality improvement (CQI) ,introduced what concept to TQM?


A) Trilogy concept
B) Zero defects concept
C) Plan-do-check-act cycle (PDCA)
D) Quality as conformance concept

Correct Answer:

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