Multiple Choice
Requests sent to people outside the organization usually _____________
A) use the indirect approach.
B) are in memo or email form.
C) adopt a more formal tone.
D) are more complex requests.
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q69: Describe the elements that should be included
Q70: When making direct requests avoid using softening
Q71: The purpose of goodwill messages is to
Q72: Dissatisfied customers make a claim or request
Q73: Your response to a complaint depends on
Q75: It is considered rude to state precisely
Q76: When making a claim (a complaint)or requesting
Q77: The closing of a routine request makes
Q78: Unfortunately,if your company makes a mistake,even if
Q79: In a goodwill message,honesty and sincerity must