True/False
In a bad-news message,you never give the reader any indication that he or she could have received or might someday receive a favourable answer.
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q2: When you must notify a customer that
Q6: A letter to a prospective employer refusing
Q12: You can deemphasize bad news by minimizing
Q26: When refusing a routine request,it's a good
Q27: What are the five main goals when
Q48: What is a "buffer," and what function
Q49: When delivering bad news you have only
Q50: When composing a bad-news message,you _<br>A)choose a
Q65: When refusing routine requests,it's a good idea
Q86: A good buffer begins with an apology.