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"Emotional Intelligence" Refers,in Part,to

Question 18

Multiple Choice

"Emotional intelligence" refers,in part,to


A) the ability to keep emotions completely out of your communication at work.
B) the ability to figure out what others are thinking, even before they speak.
C) the ability to relate to the needs of others.
D) knowing how to diagnose and treat emotional problems in one's co-workers.
E) an aptitude for manipulating others' emotions.

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