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    Excellence in Business Communication Study Set 1
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    Exam 2: Mastering Team Skills and Interpersonal Communication
  5. Question
    The First Step in the Basic Listening Process Is ________
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The First Step in the Basic Listening Process Is ________

Question 9

Question 9

Multiple Choice

The first step in the basic listening process is ________ the message.


A) receiving
B) interpreting
C) evaluating
D) encoding
E) decoding

Correct Answer:

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