If a Customer Uses the Comment Feature to Criticize the Content

Multiple Choice

If a customer uses the comment feature to criticize the content of your business blog,

A) you should respond promptly and honestly.
B) ignore it unless the critic is incorrect.
C) post it, and follow with a blog entry to show your audience that it will not be tolerated.
D) you should immediately shut the blog down to avoid potential harm to your reputation.
E) do none of the above.