Multiple Choice
The close of a routine reply or positive message should
A) clearly state who will do what next.
B) explain the reasons for any negative information you have included.
C) offer an explanation for why this decision was made.
D) create some ambiguity, so the audience will be more likely to contact you.
E) always end with a question.
Correct Answer:
Verified
Correct Answer:
Verified
Q31: Most routine messages are<br>A) positive.<br>B) negative.<br>C) neutral.<br>D)
Q31: Before volunteering someone's name as a reference,always<br>A)assume
Q33: In a positive message,you should explain your
Q34: If your routine message must convey some
Q35: Briefly describe the advantages social media releases
Q38: If you have serious concerns about the
Q41: When making an unusual or complex request,it
Q69: Writing "thank you in advance" at the
Q83: In responding favorably to a claim even
Q91: What three goals should you have when