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    Business Communication Today
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    Exam 11: Writing Negative Messages
  5. Question
    When You Deliver Bad News About Business Transactions (Such as a Delayed
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When You Deliver Bad News About Business Transactions (Such as a Delayed

Question 87

Question 87

True/False

When you deliver bad news about business transactions (such as a delayed order shipment),you should always apologize to the audience.

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