Multiple Choice
Match courteous and respectful with the appropriate example. (Select all that apply.)
A) Provide patient- and family-centered care
B) Accept responsibility for your failures or errors
C) Demonstrate interest in patients as individuals
D) Show sensitivity to the needs of healthcare team members
E) Consistently communicate politely and honestly
F) Always use proper grammar to demonstrate respect for the individual
G) Display positive nonverbal behaviors
H) Never misrepresent yourself or the medical practice
Correct Answer:

Verified
Correct Answer:
Verified
Q7: Which of the following is NOT considered
Q8: Physicians appreciate medical assistants who take _.
Q9: One of the medical assistant's most important
Q10: Which is the most important consideration in
Q11: The medical assistant is not at fault
Q13: Match diplomatic and tactful with the appropriate
Q14: An individual's social facade, or the front
Q15: The name of the AAMA's bimonthly journal
Q16: Great exaggerations and manipulations of the truth
Q17: The prime concern of all employees of