Bryan Was Hired as a Minilab Operator at a Photographic

Multiple Choice

Bryan was hired as a minilab operator at a photographic laboratory because he possessed excellent customer service skills, good communication skills, the aptitude to pay close attention to detail, and an ability to follow customer instructions accurately. Given this information, Bryan's employer most likely conducted a _____ before hiring him.

A) cognitive ability test
B) specific ability test
C) biographical test
D) work sample test