Which of the Following Should Be a Feature of an Outsourcing

Multiple Choice

Which of the following should be a feature of an Outsourcing Service Level Agreement (SLA) ? 

A)  It should never be updated. 
B)  It should allow for the supplier to make changes to the SLA. 
C)  It should be objective. 
D)  It should not contain details on actions if service levels are not achieved.