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  3. Study Set
    Management Essential Concepts
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    Exam 13: Managing Communication and Information
  5. Question
    A Manager Who Is Trying to Sound Conciliatory Should Make
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A Manager Who Is Trying to Sound Conciliatory Should Make

Question 16

Question 16

Multiple Choice

A manager who is trying to sound conciliatory should make sure that ________.


A) her voice is soft
B) she smiles when she speaks
C) her voice shows no anger
D) her voice shows no emotion

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