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    Management Essential Concepts
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    Exam 15: Operations Management
  5. Question
    High-Quality Service That Gives Customers an Experience That Doesn't Vary
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High-Quality Service That Gives Customers an Experience That Doesn't Vary

Question 96

Question 96

Multiple Choice

High-quality service that gives customers an experience that doesn't vary from time to time is called ________.


A) convenience
B) accuracy
C) completeness
D) consistency

Correct Answer:

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