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    Management Essential Concepts
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    Exam 15: Operations Management
  5. Question
    High-Quality Service That Gives Customers a Cheerful and Helpful Experience
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High-Quality Service That Gives Customers a Cheerful and Helpful Experience

Question 63

Question 63

Multiple Choice

High-quality service that gives customers a cheerful and helpful experience is called ________.


A) consistency
B) accuracy
C) courtesy
D) convenience

Correct Answer:

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