Jakeel Is a New Sales Representative with Sensations,Inc

Multiple Choice

Jakeel is a new sales representative with Sensations,Inc.He attends a regional sales meeting,followed by a reception.He converses with three new sales people and an hour later forgets their names.This is an example of the following bad listening habit:

A) Faking attention: he pretends to listen but misses the message.
B) Empathetic listening: he is unable to be objective because her emotions are in the way.
C) Stereotyping; the speakers did not meet his standards, so he prejudged them.
D) Failing to observe nonverbal aids: he does not take note of the body language of the sales reps.