Crafting an Effective Routine Claim​Analyze the Following Routine Claim Letter

Essay

Crafting an Effective Routine Claim​Analyze the following routine claim letter and make the required revisions.​Dear Mr. Ortiz:​Eight months ago, I purchased the Wireless-G Broadband Router (2.2 GHz), Model No. 13MP26SD, from your company. After only eight months of use, it no longer works. It quit working while I was in the middle of a huge project, and the delay cost me hundreds of dollars.​Since this product came with a year warranty, I am upset that it quit working after less than a year. It must be defective. I have the receipt for purchase and want a replacement immediately. The router problem has already cost me time and money. If I don't receive a replacement or refund immediately, I will not buy your products in the future.​Please send a replacement router via express delivery to the address on this letterhead.​Thank you.