Robin Works for a Company That Is Genuinely Interested in Improving

Multiple Choice

Robin works for a company that is genuinely interested in improving employee satisfaction.The company has contracted with a well-known survey organization to determine what employees like,what they dislike,and what they would like to see in the future.Division by division,the employees meet off-site and complete a survey instrument.This is best described as a(n) ____.

A) point-of-experience survey
B) group-administered questionnaire
C) drop-off survey
D) dual-media survey