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If a User on a Laptop Complains That They Are

Question 20

Multiple Choice

 If a user on a laptop complains that they are unable to sign into Windows even though they are certain they are entering the correct password, what should you have them do?


A) perform a reboot
B) bring the laptop to an authorized repair shop
C) check the NumLock indicator on the laptop
D) Replace the laptop keyboard

Correct Answer:

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