All of the Following Are Examples of the Influence of Social,mobile,and

Multiple Choice

All of the following are examples of the influence of social,mobile,and cloud technologies except ________.

A) Connections and feedback via social networks have changed the balance of influence.
B) Customers expect to use location-aware services,apps,alerts,social networks,and the latest digital capabilities at work and outside work.
C) Customer loyalty and revenue growth depend on a business' ability to offer unique customer experiences that wow customers more than competitors can.
D) Consumers are less likely to trust tweets from ordinary people than recommendations made by celebrity endorsements.