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    Exam 10: Enterprise Systems
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    According to the Loyalty Effect,a 5% Reduction in Customer Attrition
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According to the Loyalty Effect,a 5% Reduction in Customer Attrition

Question 79

Question 79

Multiple Choice

According to the loyalty effect,a 5% reduction in customer attrition can improve profits by as much as __________ percent.


A) 5
B) 10
C) 20
D) 30

Correct Answer:

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