Multiple Choice
A tool used to distinguish between five types of product requirements that influence customer satisfaction best defines
A) TMAP.
B) QFD.
C) Kano model.
D) Pareto chart.
Correct Answer:

Verified
Correct Answer:
Verified
Q42: Which of the following Kano Model requirements
Q43: The purpose of the QFD planning matrix
Q44: Project processes can be accomplished by tools
Q45: A table or form that is used
Q46: A T-Bone diagram is a tool that
Q48: Which QFD step evaluates how well customer
Q49: Which QFD step develops relationships between the
Q50: Recommendations for preparing an affinity diagram include<br>A)gather
Q51: Affinity diagram procedures include brainstorming an exhaustive
Q52: PDCA stands for<br>A)perform,document,control,analyze.<br>B)plan,do,check,act.<br>C)plan,design,control,accept.<br>D)perform,develop,convert,activate.