Multiple Choice
Dina requests a new landline telephone connection. However, on the day the connection was to be set up, torrential rains damage the telephone lines. Dina got the telephone connection after several weeks. She understands that the delay was not the fault of the telephone company. Which of the following elements in the attribution theory corresponds best with Dina's realization?
A) Locus
B) Bias
C) Stability
D) Control
Correct Answer:

Verified
Correct Answer:
Verified
Q53: Equitable expectations are expectations of what a
Q54: Expectations are pre-consumption beliefs concerning what will
Q55: According to the expectancy/disconfirmation theory, when performance
Q56: The basic disconfirmation model proposes that consumers
Q57: In consumer behavior, _ is the tendency
Q59: When Eleanor went to Letty's department store,
Q60: Differentiate durable and nondurable goods with examples.
Q61: Services and experiences are usually classified as
Q62: A refrigerator is an example of a
Q63: Emotions influence consumer behavior only after the