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Which of the Following Is True of Complaining Behavior in Customers

Question 81

Multiple Choice

Which of the following is true of complaining behavior in customers?


A) An angry customer is more likely to complain than a disgusted consumer.
B) A collectivist customer is more likely to complain than an individualist consumer.
C) Disgusted consumers are very likely to complain.
D) Consumers high in price sensitivity are less likely to complain.

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