Multiple Choice
Café da Manhã, a small café, enjoys business from many loyal customers. When there is news of another café opening in the next block, the management of the café decides to take action to preempt the competition. Which of the following actions by the management of Café da Manhã is most likely to ensure that its customers keep coming back to the café?
A) Completely revamping its menu
B) Introducing a loyalty card program
C) Focusing solely on gratifying the needs of its customers
D) Reducing the price of its most popular items
Correct Answer:
Verified
Correct Answer:
Verified
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