A Manager Had a Goal to Reduce the Expenses Incurred

Multiple Choice

A manager had a goal to reduce the expenses incurred by the sales force. He examined the weekly expense sheets prepared by the individual salespeople and met with those who needed to further reduce their expenses. Which accepted method for tracking progress toward goal achievement was he using?

A) setting realistic and attainable goals  
B) gathering and providing performance feedback  
C) developing concrete action plans  
D) making sure goals are measurable