Paul Has Hired an Industry Canada Consultant to Review the Labour-Intensive

Multiple Choice

Paul has hired an Industry Canada consultant to review the labour-intensive process his company uses to make its products. Paul is hoping that automation can be implemented to reduce the costs of production and make his company more profitable. What kind of force is Paul to his company?

A) experiential: resistance to change will not occur when those affected by the change participate in its planning and implementation  
B) generational: resistance to change will not occur when employees are educated about the need for change  
C) resistance: resistance to change will not occur when change efforts receive significant managerial support  
D) change: resistance to change will always occur;it is inevitable