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When Enbridge Merged with Spectra Energy,the Company Cited "Achievable Cost

Question 103

Multiple Choice

When Enbridge merged with Spectra Energy,the company cited "achievable cost synergies," which usually means staff cuts. In which stage of organizational change would the CEO need to use empathy and communicate the specific details of the merger?


A) change intervention  
B) the change prototype  
C) unfreezing  
D) refreezing

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