Instead of Individual Salespeople Calling on Its Business Customers,Cedartree Tech

Multiple Choice

Instead of individual salespeople calling on its business customers,Cedartree Tech uses sales teams composed of marketing personnel,engineers,human resource personnel,and buyer-seller liaisons. The sales team is given complete responsibility for developing long-term partnering relationships with each customer. Which of the following kinds of controls would the company's sales managers most likely approve?

A) human resource control  
B) participative control  
C) self-control  
D) concertive control