Many Organizations Rely on Teaming as a Key to Their

Multiple Choice

Many organizations rely on teaming as a key to their productivity and credit their use of teams with performance improvements,such as increased efficiency,improved participation and innovation,error reduction,quality improvement,increased responsiveness,cost-effectiveness,better customer service,and improved employee satisfaction. Which of the following is this statement illustrating?

A) the importance of benchmarking  
B) the prevalence of ISO certification  
C) how restructuring leads to stakeholder satisfaction  
D) how teamwork can result in total quality management