Leon Is the Quality Control Officer at a Furniture Manufacturing

Multiple Choice

Leon is the quality control officer at a furniture manufacturing firm. Leon is searching for a new supplier of plastic strips that line the edges of most of their office desks. The current supplier's recent orders have provided strips with too many deviations from specifications in the original purchase agreement. What characteristic of the plastic strips is Leon unhappy with?

A) performance breakdown  
B) underperformance measure  
C) aberration  
D) variation