Kelly Spent Four Days at a Training Program Centered on the Use

Multiple Choice

Kelly spent four days at a training program centered on the use of improved hygiene procedures to reduce infections in long-term care facilities. Six months later, Kelly has not been able to implement these methods due to resistance from the nursing staff and the lack of interest of the medical director. The HR term for Kelly's experience is_____.

A) translation failure
B) nontransference of training
C) encapsulated development
D) cultural inertia